E-COMMERCE STORE TERMS AND CONDITIONS

Last updated: December 14th, 2021

Introduction

    THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

    YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH COMPANY, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

    1.1. Thank you for visiting the Company website www.jambesenlairbysadio.com (“Website”). Please read these terms carefully before using this Website. Using this Website indicates that you accept and agree to these e-commerce terms and conditions (“Terms”). If you do not accept these Terms, do not use this Website. This Website is operated by Jambes En L' air By Sadio Inc., with offices located at 600 Broadway Ste 200, #1121 Albany, NY 12207, ("Company", “we” or “us”). The website is hosted on shopify they provide us with the online e-commerce platform that allows to sell our products and services consumers.

    1.2. COMPANY may at any time revise these Terms without prior written notice at any time, in our sole discretion by updating this page. Your continued used of this Website following any revisions will be considered as consent to those revisions. You are bound by any such revisions and should therefore periodically visit this page to review the current terms to which you are bound.

    1.3. By accessing this Website, you also agree to be bound by our Website Terms of Use, Policies and any additional terms and conditions.

    Purchases

      2.1. Some products on this Website may be available for purchase. By purchasing products or services made available through this Website, you represent that you have reached the age of majority (which in most jurisdictions is 18 years old) and have the legal capacity to enter into a contract and that you agree to these Terms and any additional terms presented to you at the time of purchase. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Terms and any additional terms, and register or place an order on your behalf.

      2.2. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. We reserve the right to limit the order quantity on any item and to refuse service to any customer without prior notification. Prior to our acceptance of an order, verification of information may be required.

      2.3. We use a third party payment processor to process credit card transactions made through this Website. If you purchase products or services or make any payments via this Website with your credit card, the credit card information that you submit will be protected by encryption, such as with the Secure Socket Layer (“SSL”) protocol. Encryption decreases the likelihood that your credit card information will be stolen or intercepted during transmission. Transactions with such third party processor are governed by that third-party’s separate terms of use.

      2.4. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Website at the time of your order.

      2.5. RETURNS- 

      We sincerely hope you love your pantyhose, but if for any reason you would like to return your purchase, you have 30 calendar days from the date of receipt to do so. E-mail us at customercare@jambesenlairbysadio.com with your order number, details, and reason for the return. We will process the request and provide you with a free return label.

      Jambes En L'Air customer has a right to unbox the product and thoroughly inspect the items for any faults/ imperfections before trying them on. But they are non-returnable once worn.

      If the products you received differ from the items you ordered or are defective in any way, please make sure you return them to Jambes En L’Air in their original packaging and wrapping.

      Returns will not be accepted if they are not shipped back to us within the 30 calendar days period.

      Accessories that are an integral part of the finished product, such as our brochure and cotton hosiery gloves, must also be returned. A return cannot be accepted if the brochure and gloves are missing.

      Jambes En L’Air is not liable for any returned packages that are lost. Please retain a copy of your return tracking number to insure receipt of your delivery.

      We will confirm we received your package by e-mail.

      If all of the above conditions are met, Jambes En L'Air will refund the total amount of the returned products within 07 calendar days from receipt of the returned products. Please note below:

      • Refund will be administered in the original form of payment.
      • Shipping and handling costs, gift box and other charges are non-refundable.
      • Refund will include the cost of the item, plus any applicable sales tax.

      FOR INTERNATIONAL CUSTOMERS:

      We sincerely hope you love your pantyhose, but if for any reason you would like to return your purchase, you have 30 calendar days from the date of receipt to do so. E-mail us at customercare@jambesenlairbysadio.com with your order number, details and reason for the return. We will process the request and provide you with a return label. Jambes En L’Air does not reimburse customs duties or local sales taxes, and you are responsible for return shipping fees.


      Jambes En L'Air customer has a right to unbox the product and thoroughly inspect the items for any faults/ imperfections before trying them on. But they are non-returnable once worn.

      Unfortunately we are unable to process international exchanges. If you would like to exchange an item for a different size or color, you will need to request a return, ship the item back at your expense, and purchase the replacement item as a new order on jambesenlairbysadio.com. Please note: Applicable tax and duties and fees as well as shipping will be charged on the replacement item.

      If you receive an incorrect or faulty product, please e-mail us at customercare@jambesenlairbysadio.com within 7 business days of receiving your order and include your order number and a written description with pictures of the item you wish to return. We will cover all costs to ship the replacement. Please note: A replacement cannot be shipped if we are not contacted within the 7-business-day window. Jambes En L’Air is not liable for returned packages that are lost. Please retain a copy of your return tracking number to insure receipt of your delivery.

      2.6. We  currently ship Worldwide. All prices displayed on this Website are quoted in U.S. Dollar (USD). All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email.

      2.7. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

      2.8. We reserve the right without prior notice to discontinue or change specifications and prices on products and services offered on the Website without notice. Products displayed on this Website are available while supplies last. Descriptions of, or references to, products or services on this Website do not constitute a warranty.

      2.9. You represent and warrant that you are buying products or services from the Website for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US.

      2.10. The risk of loss and title for all products purchased by you and shipped by us pass to you upon our delivery to the carrier for shipment to the delivery address. We are not liable for any delays in shipments.

      2.11. Occasionally we will offer special promotions to our customers. This can include a gift with purchase, free shipping or other promotional activity associated with a product purchase. These offers may be for a limited time only and may be through this Website only. These offers may exclude specific products. 

      Disclaimer

        3.1. COMPANY PROVIDES THIS WEBSITE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED OR STATUTORY (INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE AND NON-INFRINGEMENT). WE MAKE NO PROMISES THAT:

        3.1.1. THIS WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME;

        3.1.2. THIS WEBSITE WILL MEET ANY PARTICULAR REQUIREMENTS OR PROVIDE ANY PARTICULAR RESULTS;

        3.1.3. THE INFORMATION ON THE WEBSITE WILL BE ACCURATE, COMPLETE, ADEQUATE OR UP-TO-DATE;

        3.1.4. THIS WEBSITE OR THE INFORMATION TRANSMITTED TO AND FROM IT OR STORED ON IT WILL BE SECURE FROM UNAUTHORIZED ACCESS; OR

        3.1.5. THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

        3.2. COMPANY assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing on, the Website, any related web pages, sub sites or your downloading of any materials, data, text, images, video, or audio content from this Website.

        3.3. COMPANY reserves the right to interrupt or discontinue any or all of the functionalities of this Website at any time. COMPANY accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionalities of this Website, irrespective of whether this is the result of actions or omissions of COMPANY or one of its affiliates or of a third party.

        3.4. You assume full responsibility and risk of loss resulting from your use and access of this Website.

        Materials and information

          4.1. The materials on this Website, including any information, may contain technical inaccuracies or typographical errors. COMPANY reserves the right to make changes, corrections and/or improvements to such materials (including information), and to the products and programs described in such information, at any time without notice.

          4.2 Some variation in the colors shown on this website is to be expected. Computer, phone, tablet and TV screens are not all calibrated the same and color tones on the Internet can be different than what you would see in person or under different lighting conditions. There may also be variations in textures, patterns, etc.. Such variations will not be accepted as a reason to return the product.

          Visitor material and conduct

            5.1. This Website is not for children, by using this Website you certify that you are 13 years of age or older.

            5.2. If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, comments, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively “Content”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Content that you forward to us. We are and shall be under no obligation (1) to maintain any Content in confidence; (2) to pay Compensation for any Content; or (3) to respond to any Content.

            5.3 You are solely responsible for the Content you post on this Website. We may, but have no obligation to, monitor, edit or remove Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

            You agree that your Content will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Content will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Content. We take no responsibility and assume no liability for any Content posted by you or any third-party.

            5.4. You may have the ability to create an account or submit and register your personal information on this Website. You agree to provide true, accurate, current and complete information about yourself as prompted by the registration or log-in form, and you are responsible for keeping such information up-to-date. The information you submit must describe you (you may not impersonate another person or entity) and you may not sell, share or otherwise transfer your account information. We will not be responsible for any liabilities, losses or damages arising out of unauthorized use of your account. All personal information shall be processed according to our Privacy Policy.

            Service access

              While COMPANY endeavors to make this website available 24 hours a day, it shall not be liable if for any reason this Website is unavailable at any time or for any period.

              Access to this Website may be suspended temporarily or permanently and without notice.

              We have the right to deny access, suspend or terminate your access to this Website and to remove any content or materials you have submitted for any reason and at any time. In the event that we suspend or terminate your access to this Website, you will continue to be bound by these Terms that were in effect as of the date of your suspension or termination.

              Liability and Indemnification

                7.1. IF YOU ARE DISSATISFIED WITH THIS WEBSITE, OR ANY MATERIALS, PRODUCTS, OR SERVICES ON THIS WEBSITE, OR WITH ANY OF THE WEBSITE'S TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

                7.2. OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR WEBSITE.

                7.3. IN NO EVENT WILL COMPANY OR ITS AFFILIATES, ITS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS, BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES) ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE (OR THE CONTENT, MATERIALS AND FUNCTIONS PROVIDED AS PART OF THIS WEBSITE), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR STRICT LIABILITY, EVEN IF WE KNEW, SHOULD HAVE KNOWN OR HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR AFFILIATES, AND OUR AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS, IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.

                7.4. If your use of material on this Website results in the need for servicing, repair or correction of any equipment, software or data, you assume all costs thereof.

                7.5. You agree to indemnify, defend and hold COMPANY and its affiliates, and their respective directors, officers, employees and agents, harmless from and against any claims, liabilities, losses, damages, costs and expenses, including attorneys' fees, arising from your use of this Website, your submissions to this Website, or any violation of these Terms, or applicable law, by you or by someone accessing the Website via your account. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate with us in defending such claims. This indemnification, defense and hold harmless obligation will survive these Terms and the termination of your use of this Website.

                7.6. Links to Other Websites. Our website may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

                7.7 Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), health crises, epidemics and pandemics (whether declared as such or not) or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

                Miscellaneous, Governing law and Jurisdiction

                  8.1. You agree that all matters relating to your use or access to this Website shall be governed by and construed in accordance with the laws of the State of New York without regard to any conflict of law rules. You agree to the personal jurisdiction and venue in the federal and state courts of Albany County, New York and waive any objection to such jurisdiction or venue.

                  8.2. YOU ARE AGREEING TO WAIVE IRREVOCABLY AND UNCONDITIONALLY ANY RIGHTS TO A TRIAL BY JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM.

                  8.3. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

                  8.4. We control and operate this Website in the United States of America and if you choose to access this Website from other locations, you are responsible for compliance with local laws, if and to the extent that local laws are applicable.

                  8.5. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

                  8.6. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you. Accordingly, these Terms may only be invoked or enforced by you or us.

                  8.7. No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of us.

                  8.8. Entire Agreement. Our order confirmation, the Terms, and our policies will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

                  Contact Us

                  If you have any questions about these Terms and Conditions, You can contact us:

                  By email: hello@jambesenlairbysadio.com

                  By visiting this page on our website: Contact Us